How to increase your conversion rates?

How to increase your conversion rates?
4.7 (93.33%) 3 votes

Wondering how to increase your conversion rates?

how to increase your conversion rates? With LiveChat it couldn’t be easier. By adding live chat software and help desk software software options for your customers you open your business to more inquiries and more sales!

Have you tried LiveChat yet? It’s a live chat software and help desk software that allows your customers to reach you in real time without the need to make a phone call!

What is livechat ?

LiveChat is a simple and beautifully designed tool for online communication between a company and its customers. Now your clients can contact you faster and easier than ever before.

LiveChat visitors

LiveChat offers a built-in ticketing system, offline messages, canned responses, customer message preview, exportable reports and SSL encryption.

It’s possible to fully customize LiveChat widget with CSS styles. The customization can differ for domains and pages. It comes with many native integrations like WordPress, Shopify, AdWords, Mailchimp or Facebook. It also allows you to build your own integrations, as you get access to powerful API.

LiveChat support is available 24/7 so you can reach them at any time you need to.

Sign up for a free, 30-day trial to test out all the features!

How can live chat help your business?

Customers love live chat. Ease of use and ability to contact agents in seconds makes a great customer service. And not just that! Being able to ask any question at any time greatly increases the chance that customers will buy your products!

LiveChat Dashboard

Offer real-time assistance to your customers and increase their happiness at the same time. Soon you will notice that your conversion rate skyrockets. Informed and happy customers buy more!

Livechat Features

LiveChat is a tool for online communication between a company and its customers. It easily integrates with platforms like WordPress, Shopify, AdWords, Mailchimp or Facebook.

LiveChat ticket sources

LiveChat comes with advanced reports, that give you the overview, as well as a detailed look at your customer service activities. Basic reports show you the number of chats you get, tickets you receive, your response time and your customer satisfaction score.

If you run several websites, you can place LiveChat on each of them with no additional charge. Using the work scheduler, you can easily manage your team’s working hours for each day of the week.

With LiveChat you are all set to go and serve your customers.

LiveChat reports

LiveChat is an online customer service tool for ecommerce. It opens up a new sales and support channel that can complement your email and phone use. With features like visitor monitoring, built-in ticketing system and many integrations, you’re ready to serve your customers from one place.

LiveChat application

You can use LiveChat from your favorite browser or via desktop apps for OSX and Windows. When you’re on the go, you can simply turn the mobile app on and talk to customer from any place and at any time. You can also place LiveChat on your Facebook page and reply to messages and comments directly from the app.

LiveChat comes with a ticketing system built into the applications. The ticketing system allows you to receive customer queries when you are offline. By creating tickets from your chats, you can stay in touch with customers when you need some time to deal with their cases. You can also receive your support emails as tickets and handle them in one place.

LiveChat comes in three packages tailored to the needs of small, medium and big companies.

With LiveChat, you won’t miss any opportunities to contact your clients.

How can you install live chat on your website?

Frankly, it couldn’t be easier. Copy a HTML code to your website or use a plugin and respond to visitor’s chats right away! Thanks to LiveChat’s user friendly application, chatting with customers and providing amazing customer service has never been simplier. You can use your favourite browser, desktop or mobile application.

If you need any tips regarding the implementation, the LiveChat’s support is at your service 24/7! You can ask any question at any time and find out on your own how quick, easy and intuitive is chatting!

See how simple it is, customer service software from LiveChat on your website!

How does LiveChat work?

Imagine that you want to buy a pair of running shoes. You enter a shoe store’s website and you find a model you’d like to buy, but your size is out of stock. Obviously, you’d like to know when your size will be available. Wouldn’t be great if you could ask your question immediately, without making phone calls or writing emails?

Luckily, it is possible with live chat software. All you need to do is to click on a chat icon and you can instantly chat with an agent! You get your help immediately, without phone costs and without waste of time!

LiveChat allows you to chat with customer service in a flash. You don’t need to install any software. All you need to have is a computer and internet connection! Easy, isn’t it? Imagine how pleased will be your clients!

Make customers’ life easier and use customer service software from LiveChat!

PRICING

See which LiveChat pricing plan is the best fit for your company

STARTER

$

16
monthly per seat
(logged in agent)
billed annually
or $19 month-to-month
Small office / Home office
  • Unlimited agent accounts
  • 60-day chat history
  • Basic chat customization
  • Ticketing system
  • Data security

billed annually
or $39 month-to-month
Full-time support team
  • Unlimited agent accounts
  • Unlimited chat history
  • Full chat customization
  • Ticketing system
  • Data security
  • Basic reporting
  • Agent groups
  • Multiple brandings

billed annually
or $59 month-to-month
Customer service department
  • Unlimited agent accounts
  • Unlimited chat history
  • Full chat customization
  • Ticketing system
  • Data security
  • Advanced reporting
  • Agent groups
  • Multiple brandings
  • Staffing prediction
  • Work scheduler

annual
billing only
Fortune 500 companies
  • Unlimited agent accounts
  • Unlimited chat history
  • Full chat customization
  • Ticketing system
  • Data security
  • Advanced reporting
  • Agent groups
  • Multiple brandings
  • Staffing prediction
  • Work scheduler
  • Dedicated acc. manager
  • Product training
  • Software engineer support​
  • Security assistance
  • Single Sign-On (SSO) ​

Try before you buy

Try LiveChat free for 30 days, no credit card required

FINAL THOUGHTS

Use LiveChat and contact your customers easily. Chat with your online visitors via the customizable chat window that will make an integral part of your website design.

Using LiveChat, we can handle more customer inquiries. Improve your contact with customers too!

LiveChat will greatly increase the number of your satisfied customers. I’ve already tried it and I can recommend it as a go-to customer service tool! Sign up today for a free trial!

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Live Chat Software

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