OVERVIEW

In today’s rapidly evolving digital landscape, businesses increasingly rely on e-commerce platforms to connect with customers and optimize sales. For those looking to build a robust online presence, BigCommerce stands out as a comprehensive and versatile solution. This article explores the features, benefits, and best practices associated with BigCommerce, providing insights for businesses looking to enhance their e-commerce strategies.

What is BigCommerce?

BigCommerce is a SaaS (Software as a Service) e-commerce platform that enables businesses to create, manage, and grow online stores without the need for extensive technical expertise. Catering to both small businesses and large enterprises, BigCommerce offers a range of tools and features that streamline the online selling process. The platform was founded in 2009 and has since evolved into one of the leading e-commerce solutions globally.

 

Why BigCommerce? Build Your Online Store with Confidence

In the ever-evolving world of eCommerce, having the right platform can make all the difference between a flourishing business and a missed opportunity. BigCommerce stands out as a premier choice for entrepreneurs and businesses alike. With intuitive tools and powerful features, it simplifies the online selling process, allowing users to focus on what they do best—selling their products and services.

The All-in-One Solution

Why choose BigCommerce for your online store? Here are several standout advantages:

• User-Friendly Interface: Navigating the platform is easy, allowing even non-tech-savvy users to set up their stores without hassle.
• Customization Options: Choose from a variety of stunning responsive templates or design a completely custom site tailored to your brand’s identity.
• Comprehensive Management Tools: Manage shipping, inventory, and payments seamlessly from a single dashboard.

• Multi-Channel Selling: List and sell products across major platforms, including Amazon, eBay, and Facebook, expanding your reach without extra effort.

Build the Ultimate Shopping Experience

BigCommerce’s powerful design capabilities let you create engaging shopping experiences that not only attract customers but also convert visitors into loyal buyers. Here’s how:

1. Modern Templates: The platform offers a range of visually stunning templates that are mobile-responsive and designed to optimize user experience.
2. Flexible Design Elements: Customize every element of your store—from typography to colors—to match your brand’s unique voice.
3. SEO Optimization: Built with SEO best practices in mind, BigCommerce helps your site rank higher in search engines, driving more organic traffic.
4. Site Speed and Security: Enjoy fast loading times and high-level security features that protect your customers’ data and enhance their shopping experience.

Must-Have Features for Online Selling

When you choose BigCommerce, you gain access to several essential features that maximize your potential for success:

• Built-In Marketing Tools: Leverage email marketing, SEO tools, and discount offerings to attract and retain customers.
• Analytics and Reporting: Get insights into customer behavior and sales performance, enabling informed decision-making.
• 24/7 Support: BigCommerce provides continuous support to help you troubleshoot issues or optimize your store whenever necessary.
• Payment Solutions: Easily integrate various payment gateways, providing flexibility for you and your customers.

Try It Free

One of the best aspects of BigCommerce is the opportunity to explore its capabilities risk-free. You can try it out without a credit card requirement, allowing you to experience firsthand how it can transform your online selling venture.

Increase Sales with BigCommerce: Unlocking the Latest Features

In the ever-evolving world of eCommerce, staying ahead of the competition is vital for success. For businesses seeking to increase sales, BigCommerce stands out with its comprehensive suite of marketing and conversion tools. Designed to empower merchants to grow at an impressive rate—twice the industry average—BigCommerce offers the capability to drive traffic, convert visitors, and seamlessly manage sales across multiple channels from a single platform.

Unparalleled Performance

One of the standout features of BigCommerce is its exceptional performance and reliability. Merchants benefit from:

• Industry-leading Uptime: An average uptime of more than 99.99% ensures your online store is always accessible.
• Fast Loading Speeds: With sites that load quickly, you can maximize conversion rates and minimize bounce rates.

The combination of these factors means that customers can shop with ease, encouraging repeat visits and higher sales.

Optimize Your ROI

Cost-efficiency is critical for businesses of all sizes, and the BigCommerce platform excels in this area:

• Affordable Cloud-Based Solutions: Compared to traditional on-premise platforms like Magento, BigCommerce is a quarter of the cost, allowing businesses to allocate resources more effectively.
• Regular Updates: With a cloud-based infrastructure, you receive consistent updates featuring the latest technologies—freeing you from the burdens of system management.

By optimizing your return on investment, you can focus more on growth strategies rather than tech barriers.

Tailored Solutions for Fast-Growing Brands

BigCommerce understands the unique challenges faced by brands aiming for rapid growth. With features tailored for quick scalability, merchants have access to:

• Beautiful Themes: Create an engaging online store that resonates with your target audience.
• Built-In SEO Tools: Enhance your site’s visibility and search rankings without requiring extensive technical knowledge.
• Conversion Tools: Use intuitive features designed to improve customer experience and drive sales.

By leveraging these tools, brands can effectively scale their operations and capture a larger market share.

Comprehensive Solutions for High-Volume Businesses

For companies dealing with significant transaction volumes, BigCommerce Enterprise provides an advanced, reliable platform designed specifically to maximize revenue and streamline operations:

• Scalability: Accommodate increasing traffic and sales without compromising site performance.
• Custom Integrations: Tailor your online store to fit specific business needs, enhancing efficiency and capability.

Whether you’re a small business looking to expand or a high-volume enterprise seeking stability, BigCommerce offers optimized solutions for seamless growth.

With best-in-class marketing and conversion tools, unparalleled performance, cost-effective solutions, and robust features tailored for varying business sizes, BigCommerce equips merchants with everything they need to increase sales effectively. By embracing its innovative capabilities, online businesses can not only thrive but also achieve sustained growth in a competitive marketplace. Don’t miss the opportunity to transform your eCommerce operations—explore BigCommerce today!

Enterprise E-Commerce for High-Volume Brands: The Power of BigCommerce

In today’s dynamic digital marketplace, e-commerce platforms must offer more than just online storefronts; they need to provide robust, reliable, and scalable solutions, especially for high-volume brands. BigCommerce stands out as a powerful enterprise e-commerce platform that caters specifically to businesses making over $1 million in annual sales. With its superior reliability and advanced tools, it enables retailers to thrive, adapt, and shine in a competitive landscape.

BigCommerce has earned a reputation as a leading cloud e-commerce platform favored by Fortune 500 and Internet Retailer 1000 brands. These established companies trust BigCommerce to power their online shopping experiences for several important reasons:

1. Exceptional Growth Rates: According to recent market research conducted by Ipsos, merchants using BigCommerce see a year-over-year growth rate of 28%. This figure is nearly double the industry average, indicating that integrating BigCommerce can result in significant revenue increases and market share expansion.

2. Comprehensive Solution: BigCommerce isn’t just about setting up an online store. It provides a full suite of capabilities that help businesses manage operations seamlessly. From product management and order processing to analytics and customer service tools, everything you need is in one place.

3. Scalable Infrastructure: As your business grows, your e-commerce platform should grow with you. BigCommerce is designed to handle high traffic volumes and large product catalogs without sacrificing performance. This scalability ensures that you can focus on expanding your brand without worrying about your platform’s limitations.

In a marketplace where competition is fierce and consumer expectations are continually rising, choosing the right e-commerce platform can make all the difference for high-volume brands. BigCommerce not only facilitates growth but also enhances the shopping experience, making it a sound investment for any business looking to elevate its online presence.

For brands ready to take their e-commerce operations to the next level, embracing BigCommerce’s powerful enterprise capabilities could pave the way for remarkable success and sustained growth in the years to come. Balancing reliability, performance, and adaptability has never been more accessible, positioning BigCommerce as a leader in the enterprise e-commerce landscape.

A Superior ROI for Enterprise Commerce: Unlocking Success with BigCommerce

In the dynamic landscape of e-commerce, businesses continually search for ways to streamline operations, reduce costs, and enhance marketplace presence. BigCommerce emerges as a frontrunner, offering an enterprise cloud commerce solution that not only reduces infrastructure burdens but also delivers an exceptional return on investment (ROI). With BigCommerce, organizations no longer need to allocate financial resources to hardware, hosting, and maintenance; instead, they can reinvest their capital into growth and innovation.

The Paradigm Shift in Commerce Management

The contemporary e-commerce sector demands agility, scalability, and innovation. BigCommerce addresses these needs through its comprehensive features which include:

1. Cost Efficiency: By leveraging a cloud-based platform, businesses can eliminate unnecessary overhead costs associated with traditional infrastructure.

2. Resource Allocation: Technical teams can shift their focus towards high-value projects rather than routine maintenance tasks, allowing for more strategic developments within the company.

3. Marketing Autonomy: BigCommerce’s intuitive interface empowers marketers to operate independently without constant IT involvement, thus speeding up time-to-market for promotional campaigns and product launches.

4. Continuous Innovation: BigCommerce’s commitment to evolving with market trends ensures that businesses utilizing their platform stay ahead of the curve in an ever-changing digital landscape.

A Highly Extensible Platform Built to Scale

BigCommerce is not just a transaction platform; it’s a comprehensive e-commerce solution tailored for growth. Its open architecture design makes it easy to integrate with existing business processes and adapt to future demands. Key features include:

• One-Click Integrations: Easily connect essential business applications such as Customer Relationship Management (CRM) systems, Marketing Automation tools, and more.

• Flexible APIs: BigCommerce offers powerful APIs and webhooks that simplify the creation of custom integrations, enhancing operational efficiency while meeting unique business needs.

• Native Integrations: Users can maintain their operational momentum with pre-built connections to existing Enterprise Resource Planning (ERP) suites, Product Information Management (PIM) software, Order Management Systems (OMS), Point-of-Sale (POS) solutions, and marketing automation tools right out of the box.

Empowering Customization through API

In a world where every business has distinct requirements, BigCommerce’s APIs allow for unparalleled flexibility. The platform facilitates:

• Real-Time Data Transfer: Businesses can manage and sync critical data across platforms instantaneously, covering essential aspects such as Products, Customers, Orders, Payments, and Shipping.

• Unlimited API Calls: The open architecture allows for continuous data flow without limitations, ensuring that businesses can maintain operational efficiency without facing bottlenecks.

Thriving Application Ecosystem

The robust integration capabilities of BigCommerce extend into a thriving ecosystem consisting of numerous applications and services. The extensibility of the API powers a wide array of third-party integrations created by both BigCommerce and partnered technology companies. Some notable benefits of this ecosystem include:

• Access to Best-of-Breed Technologies: Align with premier applications in various categories, enabling businesses to pick and choose best-in-class solutions tailored to their strategy.

• Seamless User Experience: Through a unified experience across applications, businesses can achieve remarkable synergy that enhances productivity and customer satisfaction.

• Future-Ready Capabilities: The growing ecosystem positions businesses to capitalize on emerging technologies and market trends, paving the way for continued growth and adaptation.

Selecting an e-commerce platform is a significant decision that carries long-term ramifications for any enterprise. BigCommerce’s enterprise solution provides an exceptional ROI by eliminating infrastructure burdens, allowing for capital reallocation into growth-driving initiatives. Furthermore, with the platform’s flexibility, intuitive interface, and powerful integration capabilities, businesses can position themselves to thrive in the fast-paced e-commerce world.

In a nutshell, BigCommerce offers an unparalleled opportunity for enterprises to:

• Focus on strategic growth rather than infrastructure management.
• Empower teams across departments to pursue innovation without waiting for IT approvals.
• Seamlessly integrate existing systems to enhance operational efficiencies.

The modern business landscape is one where agility, adaptability, and continuous improvement reign supreme, and BigCommerce provides the framework necessary to meet and exceed these demands. With a superior ROI and a wealth of integrated solutions, BigCommerce is the go-to choice for enterprises looking to enhance their commerce operations while staying relevant in today’s competitive marketplace. Whether you’re a burgeoning startup or an established enterprise, transitioning to BigCommerce might be one of the most strategic moves you can make in paving your path towards e-commerce success.

Extraordinary Shopping Experiences: Innovative Strategies for E-Commerce Success

In a rapidly evolving digital landscape, consumers are no longer satisfied with standard online shopping experiences. They seek more engaging, personalized, and innovative platforms that enhance their journey from product discovery to purchase. With the right tools and frameworks, businesses can deliver extraordinary shopping experiences that captivate customers and drive conversions. One such powerhouse solution is the BigCommerce Enterprise theme framework.

 

Unlocking the Power of BigCommerce

BigCommerce offers a suite of advanced development tools that empower e-commerce businesses to create fully customized online stores. Not only does the framework support the aesthetic and functional demands of contemporary e-commerce, but it also adheres to best practices, ensuring a seamless shopping journey for customers. Here’s how BigCommerce stands out:

1. Faster and Easier Development

Advanced coding tools within BigCommerce enable developers to streamline their processes, reducing the time it takes to bring a product to market. For businesses, this means that they can adapt quickly to trends and consumer preferences, keeping them ahead in a competitive landscape.

2. Mobile Optimization

With mobile shopping on the rise, BigCommerce ensures that all sites are optimized for mobile devices. This focus on mobile optimization leads to faster page loads, improved search engine results, and, most importantly, higher conversion rates. Some key features of this mobile-first approach include:

• Responsive Design: Ensures that your site looks great on all devices.
• Mobile-Friendly Navigation: Simplifies the shopping process for mobile users.
• Optimized Checkout Processes: Reduces cart abandonment by keeping the checkout experience short and simple.

3. Real-Time Local Staging Environment

One of the standout features of BigCommerce is its local staging environment. This allows developers to:

• Preview Changes: Simultaneously view changes on desktop and mobile displays before pushing updates live.
• Test Functionality: Utilize a real-time catalog to test various features and ensure quality.
• Reduce Errors: By previewing updates, businesses can minimize the risk of errors that could disrupt user experiences.

4. Personalized Shopping Experiences

Today’s consumers crave personalization, and BigCommerce makes it easy for merchants to tailor their sites to meet these needs. Through a flexible codebase, businesses can:

• Change Language: Cater to diverse customer bases by providing multi-lingual options.
• Highlight Products: Feature personalized recommendations based on user behaviors and preferences.
• Segment Marketing Efforts: Utilize customer data to create targeted marketing campaigns that resonate with individual shoppers.

5. Support for Popular Development Languages

BigCommerce is developed using Handlebars, a widely-used templating language, along with support for a variety of HTML, CSS, and JavaScript libraries. This means that businesses are not limited by proprietary languages, enabling developers to leverage their existing skills and knowledge fully. This flexibility accelerates development and allows for more creative freedom when designing extraordinary shopping experiences.

Creating Extraordinary Shopping Experiences

When it comes to shopping experiences, businesses need to implement strategies that go beyond standard practices. Here’s a list of essential tactics to create memorable and effective shopping environments:

A. Streamlined User Experience

• Intuitive Navigation: Simplify how customers browse your site, making it easy to find products.
• Filters and Sorting Options: Allow customers to narrow down options quickly, which can lead to faster purchasing decisions.

B. Engaging Content

• High-Quality Visuals: Use professional photography and videos to showcase products in their best light.
• Informative Descriptions: Provide detailed information that helps customers make informed purchase decisions.

C. Customer Engagement

• Review & Feedback Systems: Encourage customers to leave reviews and ratings, which can help new shoppers trust your brand.
• Personalized Communication: Use email marketing to reach out to customers with recommendations based on their shopping history.

D. Loyalty Programs

• Rewards Points: Encourage repeat purchases by offering points for every dollar spent.
• Exclusive Offers: Provide loyal customers with access to exclusive sales or products.

E. Abandoned Cart Recovery

• Reminder Emails: Send follow-up emails to remind customers of items left in their cart.
• Discounts: Consider offering a small discount to entice customers to complete their purchases.

Partnering with Elite Designers and Developers: The BigCommerce Advantage

In an era where e-commerce is thriving, businesses are continually striving to create visually stunning and exceptionally functional online stores. The BigCommerce Enterprise e-commerce platform stands tall as one of the most flexible frameworks for designing world-class online storefronts. By partnering with elite designers and developers from the BigCommerce network, retailers can unlock the full potential of their online presence and significantly enhance their conversion rates.

BigCommerce offers a robust partner network that includes global agencies renowned for their expertise in creating beautiful storefronts that not only attract visitors but also amplify brands. By collaborating with these elite professionals, businesses can take the following advantages:

1. Access to Top-tier Talent: Partnering with experienced designers and developers ensures that you are leveraging the best skills in the industry.
2. Custom Solutions: Each business has unique needs, and top-tier professionals can provide tailored services to address specific challenges.
3. Enhanced User Experience: Collaborating with experts leads to intuitively designed websites that offer seamless navigation and rich user experiences.
4. Brand Amplification: Elite designers understand how to communicate brand values through visual storytelling, thereby increasing engagement and brand loyalty.

One Platform for All Your Sales Channels: The Power of BigCommerce

In today’s dynamic retail landscape, businesses are constantly seeking ways to streamline operations, reduce overhead costs, and expand their reach. Enter BigCommerce—much more than just an enterprise e-commerce platform. BigCommerce serves as a comprehensive solution for unifying both online and offline sales channels, providing businesses with an all-in-one system for efficient management right from a single location.

Sell on Marketplaces & Social Media

One of BigCommerce’s standout features is its ability to facilitate sales across various online marketplaces and social media platforms. Unlike many competitors, BigCommerce offers native integrations that allow you to sell seamlessly on popular platforms, including:

• Facebook: Leverage the world’s largest social network to promote and sell your products directly.
• Pinterest: Engage customers visually and drive traffic to your store with shoppable pins.
• eBay: Tap into a vast marketplace with millions of buyers actively searching for products.
• Amazon (if applicable): Expand your reach significantly by reaching millions of potential customers.

These integrations empower businesses to diversify their revenue streams and capture more market share by reaching customers where they are already shopping.

Seamlessly Add & Manage Channels

Managing multiple sales channels can often lead to confusion and overselling. However, the BigCommerce Channel Manager offers a robust multi-channel selling solution that simplifies this process. Here’s how:

1. Easy Channel Addition: Add new online channels with just a few clicks, minimizing downtime and technical frustrations.

2. Centralized Sales Management: All sales are processed from a single, easy-to-navigate location, greatly enhancing efficiency.

3. Automated Syncing: Automatic updates sync inventory levels across all channels to eliminate the risk of overselling, ensuring that your customers always see accurate stock availability.

Integrate With Your POS of Choice

One of the significant advantages of BigCommerce is its flexibility when it comes to point-of-sale (POS) systems. Unlike many other platforms, BigCommerce does not lock you into a proprietary POS system. Instead, it has established partnerships with leading modern POS providers, giving you the freedom to choose the best fit for your business. Whether you prefer Square, Shopify POS, or another solution, the integration ensures that your online and offline sales are seamlessly connected. This helps in:

• Real-time Data Syncing: Ensuring consistent inventory updates for both your physical and online stores.

• Enhanced Customer Experience: Providing a unified experience for customers whether they are shopping online or in person.

• Streamlined Operations: Allowing your team to manage sales more efficiently without juggling multiple systems.

BigCommerce is a powerful platform designed for businesses looking to thrive in a multi-channel environment. By integrating social media and marketplace sales, simplifying channel management, and offering flexibility with POS systems, BigCommerce equips retailers with the tools they need to succeed in today’s competitive marketplace. Embrace the future of retail with a single platform that can connect all your sales channels, enhancing both operational efficiency and customer satisfaction.

Reliable, Secure, and Scalable E-Commerce Hosting: Why BigCommerce Stands Out

In today’s digital landscape, online shopping has become an integral part of consumers’ lives. With countless retailers vying for attention, having a reliable, fast, and secure e-commerce hosting solution is no longer optional; it’s essential. Retailers face immense pressure to maintain uptime and site speed, as even a minor delay can result in significant financial loss. For example, retailers generating $25,000 daily can lose approximately $500,000 annually due to just a one-second page load delay.

This is where BigCommerce shines. With its enterprise e-commerce software, BigCommerce is engineered to deliver exceptional uptime and rapid loading times. Let’s delve deeper into the features that make BigCommerce the ideal choice for online retailers.BigCommerce enterprise e-commerce software is engineered to give you the highest uptime and fastest sites available.

BigCommerce use blazing-fast servers and a lightweight, speed-optimized frontend framework to maximize conversion and improve SEO.

1. Exceptional Uptime

BigCommerce boasts an impressive 99.99% server uptime, positioning it as one of the leaders in the e-commerce hosting industry. The platform’s high-capacity servers have demonstrated their reliability by achieving:

• 100% uptime during Cyber Week for four consecutive years.
• The reassurance of an optional Service Level Agreement (SLA) for additional peace of mind.

These features ensure that retailers can operate without the fear of outages, especially during critical sales periods.

2. State-of-the-Art Security

Security is paramount in e-commerce. BigCommerce adopts a multi-layered security approach, akin to that utilized by major financial institutions. This level of security means that your online store is safeguarded against potential threats, including:

• DDoS attacks: With built-in protection that could otherwise cost around $5,000 a month on self-hosted platforms.
• Regular security updates and monitoring to keep your transactions and customer data safe.

By leveraging BigCommerce’s security features, retailers can focus on growing their business, knowing that their online store is shielded from threats.

3. Infinite Scalability

One of the standout features of BigCommerce is its cloud-based architecture, which allows for effortless scalability. Regardless of the traffic spikes or the number of orders processed per minute, BigCommerce systems adapt automatically to meet demand. This scalability offers numerous advantages:

• Handling traffic surges: Seasonal promotions and product launches can generate unpredictable spikes in traffic, and BigCommerce can manage these without a hitch.
• Growth without constraints: As businesses expand, the hosting solution evolves to support increased customer engagement and sales volume.

For modern retailers, choosing a reliable, secure, and scalable e-commerce hosting solution is crucial to ensuring business success. BigCommerce stands out with its 99.99% uptime, bank-grade security measures, and infinite scalability, making it the top choice for e-commerce businesses.

As a retailer, investing in a robust e-commerce platform can lead to increased conversion rates, enhanced SEO, and ultimately, greater revenue. In an era where every second counts, BigCommerce positions itself as the partner you need to thrive in the competitive online retail landscape. Embrace the future of e-commerce with BigCommerce and watch your business soar.

Choose How You Accept Payments: Freedom and Flexibility with BigCommerce

Key Features of BigCommerce

BigCommerce’s powerful e-commerce software gives you all the features you need to build an online store, but BigCommerce is much more than a website builder.

We give you the tools to streamline your online business so you can focus on what you do best — selling.

• Bulk Import/Export: Use a CSV file to transfer your product information easily.
• Customer Segmentation Lists: Group your customers by purchasing trends, location, and demographics so you can market to each group differently.
• Product Options & Variants: Create and assign virtually unlimited variants (color, size, style, etc.) to specific products. BigCommerce is quite proud of the flexibility of this feature compared to the competition.
• Inventory Management: Enter and track stock levels from within your control panel, and configure stock level notifications for both you and your site visitors.
• Built-In Blog: This is a particularly nice feature to have already built-in. Blogs help increase your traffic from social media and also improve your site’s SEO.
• SEO Tools: Take advantage of optimized URLs, automatic sitemaps, and accelerated mobile pages (AMP). You can also customize URLs, titles, header tags and meta descriptions.
• Analytics: Track your site’s performance and your customers’ habits.

Storefront

• Social Sharing: Allow customers to post your products and their purchases on social media platforms.
• Faceted (Filtered) Search: Let customers find what they need faster by offering a sidebar that filters products by factors like color, size, and price.
• Product Reviews: Enable product reviews to inspire trust in your site’s visitors.
• Private & Public Wish Lists: Customers can keep track of the products they want.
• Recently Viewed Products: Show that others are looking at your site.

Checkout

• Abandoned Cart Saver: Available on the Plus plan and above. Potentially recover 15-18% of abandoned carts.
• One-Page Checkout: “Optimized” one-page checkout is the default checkout setup for BigCommerce stores, encouraging quick transactions.
• Customer Accounts Or Guest Checkout: Give your customers the freedom to choose.
• Coupons & Discounts: Make discounts apply to a specific category, brand, product, cart etc. with this highly-customizable feature.
• Stored Credit Cards: Available at Plus plans and above.
• Tax Calculations: Configure tax rates manually inside BigCommerce, or use a third-party integration like Avalara AvaTax.

Shipping

• Set Zones & Methods: Set up all the locations to which you’ll be selling, then choose specific shipping methods for each area.
• Real-Time Quotes From Major Carriers: These carriers include UPS, USPS, FedEx, Australia Post, Royal Mail, and Canada Post. You can also set static quote rules, and your shoppers view all their tailored options when checking out.
• Offer Free Shipping: Drive conversion with free shipping.
• Shipping Labels: Print & pay for USPS labels from the BigCommerce dashboard with a built-in Endicia integration.
• Integrated with ShipStation & ShipperHQ: For labels from other carriers, shipping quotes from multiple points of origin, and other advanced shipping functions, BigCommerce steers you toward its integrations with ShipStation and ShipperHQ.

Multichannel Selling

• Built-in Integration With Square POS: For in-person selling, Square is the option you’ll see promoted in your dashboard (as well as on the BigCommerce website), or you can peruse the app marketplace. Note that Square will be your payment processor for both online and in-person processing if you set up Square POS.
• Sell On Popular Marketplaces: BigCommerce has native integrations with eBay, Google Shopping, and Amazon. Plus, you can use apps to sell on Etsy, Jet, the Walmart marketplace, and more.
• Sell On Social Media: Use Buyable Pins on Pinterest, set up a Facebook Store, and tag products on Instagram.
• Channel Manager: Manage sales from your social media and marketplace channels from your BigCommerce admin.
• Sell Globally: Accept multiple currencies and calculate international shipping and tax rates. BigCommerce now also includes multilingual support.

 

Other Key Features of BigCommerce

1. User-Friendly Interface: BigCommerce boasts an intuitive dashboard that simplifies the management of products, orders, and customers. This makes it accessible for users with varying levels of technical knowledge.

2. Responsive Design: With the increasing prevalence of mobile shopping, BigCommerce provides built-in responsive templates that ensure your online store looks great on any device.

3. SEO Optimization: The platform includes a suite of SEO tools that enhance the visibility of your online store on search engines. Features include customizable URLs, sitemaps, and metadata management.

4. Multi-Channel Selling: BigCommerce allows merchants to sell across multiple platforms, including Amazon, eBay, and social media. This feature broadens your reach and opens up various sales channels.

5. Robust API and Integrations: The platform offers extensive API capabilities and supports integrations with numerous third-party applications, helping to streamline operations and enhance functionality.

6. Enterprise Solutions: For larger businesses, BigCommerce provides scalable solutions that accommodate complex needs, including advanced security, speed, and user experience.

7. Built-in Marketing Tools: The platform features a variety of marketing tools, such as email marketing, promotional banners, and coupon code generation, to help drive traffic and increase conversions.

8. Analytics and Reporting: BigCommerce offers in-depth analytics and reporting tools that help merchants understand customer behavior, sales trends, and inventory performance.

The Best E-Commerce Website Design Platform: Elevate Your Online Store with BigCommerce

In an age where digital presence can make or break a brand, having an exceptional e-commerce website is essential for businesses aiming to thrive in the competitive online market. BigCommerce stands out as the leading platform for creating beautiful, intuitive e-commerce websites that not only elevate your brand but also engage your customers effectively. With a plethora of features, templates, and customization options, BigCommerce is the go-to solution for businesses seeking to build a better online store.

 

 

Streamline Your Operations: Boost Efficiency with BigCommerce

In today’s fast-paced digital marketplace, running an efficient e-commerce operation is paramount to success. With the advent of advanced technology, businesses can now leverage scalable and extensible e-commerce platforms like BigCommerce to win back valuable time and enhance operational efficiency. By integrating leading applications and utilizing state-of-the-art e-commerce tools, you can streamline your operations and set your business up for growth in a competitive landscape.

Utilize the Best E-commerce Tools

BigCommerce comes equipped with some of the most powerful e-commerce tools available, allowing you to manage various aspects of your online store seamlessly right from the control panel. Here’s a list of some key tools at your disposal:

• ShipperHQ: Optimize your shipping options with real-time rates, delivery dates, and customized shipping rules.
• ShipStation: Simplify your order fulfillment processes with a centralized platform for shipping management.
• Avalara: Automate your tax calculations to ensure compliance and accuracy across all sales.

These tools not only help in managing day-to-day tasks but also play a crucial role in enhancing customer satisfaction by providing a streamlined experience.

Integrate with Leading Applications

Compatibility is key in today’s interconnected business environment. BigCommerce offers robust pre-built apps that integrate with leading third-party providers. These integrations can help you maximize the power of the BigCommerce platform without missing a beat. Consider connecting your online store with the following solutions:

• Enterprise Resource Planning (ERP): Streamline inventory management, accounting, and order processing.
• Customer Relationship Management (CRM): Enhance customer engagement and marketing strategies.
• Third-Party Logistics (3PL): Simplify fulfillment and shipping processes to focus on growing your business.

With these integrations, you can enhance your operational efficiency and provide a cohesive customer experience across all channels.

Find the Apps You Need

Customization is at the heart of BigCommerce. With our extensive array of APIs, you have the freedom to create tailored solutions that address your unique business challenges. Here’s how you can leverage this flexibility:

• Build Custom Solutions: Use our e-commerce APIs to create bespoke features that cater to your specific operational needs.
• Integrate Third-Party Tools: Seamlessly connect with any essential software that your business may require, ensuring a streamlined workflow.
• Enhance Operational Capabilities: Expand your functionality by integrating services that optimize every aspect of your e-commerce operations.

With BigCommerce’s open API architecture, customization and integration have never been easier.

In an era where time is money, streamlining your e-commerce operations can significantly improve your productivity and customer satisfaction. By leveraging the robust tools, applications, and customization options provided by BigCommerce, you can enhance your operational efficiency, allowing you to focus on strategic growth rather than routine tasks. Begin optimizing your business processes today and reclaim the time that you need to innovate and succeed in the dynamic world of e-commerce.

 

Enhance Your BigCommerce Experience with Effective Customer Support

In the fast-paced world of e-commerce, having robust customer support is essential to the success of your online store. BigCommerce, a leading e-commerce platform, offers various features and tools designed to help businesses thrive. However, navigating these features can sometimes be challenging. This is where effective customer support comes into play.

The Importance of Customer Support

Having reliable customer support can significantly affect your business by:

• Resolving Issues: Quick assistance helps resolve technical glitches or order issues, reducing downtime and improving customer satisfaction.
• Maximizing Features: Support helps you understand and utilize the full potential of BigCommerce’s features, optimizing your store’s performance.
• Building Trust: Excellent support creates a positive experience, fostering trust between you and your customers.

 

 

BigCommerce Customer Support Options

BigCommerce offers various avenues for customer support that caters to different needs and preferences. Here are the main options available to you:

1. Help Center:

   • Comprehensive resources like guides, FAQs, and troubleshooting tips.
   • Searchable database for quick answers to common issues.

2. Chat Support:

   • Live chat with customer support representatives for prompt assistance.
   • Available during specified hours for immediate resolution.

3. Email Support:

   • Send inquiries via email for less urgent issues.
   • Typically responds within 24 to 48 hours.

4. Phone Support:

   • Direct interaction with support agents for complex inquiries.
   • Available during business hours, providing personal assistance.

5. Community Forums:

   • Connect with other BigCommerce users and learn from shared experiences.
   • A platform to discuss common challenges and solutions.

Tips to Get the Most Out of Customer Support

To ensure you receive efficient and effective support, consider the following tips:

• Prepare Your Information: When reaching out, have your account details, order numbers, and detailed descriptions of your issue ready.
• Utilize Resources: Explore the Help Center and other materials before reaching out to support to possibly resolve your issue independently.
• Stay Updated: Regularly check for updates from BigCommerce, as they might introduce new features or changes in their support structure.
• Be Patient: While support channels can get busy, understanding their timelines can help maintain a positive perspective.

BigCommerce provides various avenues for customer support to ensure that users can resolve their issues and optimize their online store. By understanding the resources available and following best practices when seeking help, you can enhance your e-commerce experience and focus on growth. Whether through their Help Center, live chat, or community forums, BigCommerce is committed to supporting your success in the digital marketplace. Make the most of these resources and watch your online business flourish.

Premium services

BigCommerce Premium Account Services team offers business recommendations and advice, with a dedicated point of contact available for larger merchants.

BigCommerce Strategic Account Managers are focused on your success with BigCommerce, working directly with you to understand key issues and advocate for your needs.

Integrate with powerful e-commerce applications

The best selection of e-commerce business apps and integrations

BigCommerce marketplace has an industry-leading selection of third-party apps and integrations, all carefully curated to make sure BigCommerce only feature the best solutions.

You can seamlessly connect your store to the software you need to sell effectively.

Accounting & Tax

• Quickbooks Online
• Xero
• Avalara
• TaxJar

Analytics & Reporting

• LuckyOrange
• Glew
• Google Analytics

Catalog & Order Management

• Stitch Labs
• Inventory Planner
• SKULabs

CRM & Customer Service

• Live Chat
• ZenDesk
• Salesforce

Marketing

• MailChimp
• Privy
• Justuno

Sales Channels

• ShopKeep POS
• Revel POS
• ChannelAdvisor

Security

• McAfee SECURE
• Signifyd

Shipping & Fulfillment

• ShipStation
• ShipperHQ
• AfterShip
• Ordoro

Site Tools & Connections

• OneSaaS
• Zapier

Marketing & conversion apps to increase sales

Connect to email marketing and automation software like HubSpot, advertising and retargeting tools like Google AdWords, A/B testing suites like Optimizely, and more.

BigCommerce wide assortment of enterprise-grade applications gives you access to advanced features to grow your business — in one click.

Shipping apps to improve fulfillment

Automate your shipping processes by integrating with providers like ShipperHQ, Ordoro, Endicia, ShipStation and ShippingEasy.

ERP integrations to streamline your operations

Integrate your BigCommerce store with leading enterprise resource planning suites like NetSuite, Brightpearl and Microsoft Dynamics.

CRM apps to improve your customer experience

Better acquire, retain and market to customers by connecting to CRM software such as Salesforce, NetSuite and Zoho.

Build your own integrations with BigCommerce powerful API

BigCommerce flexible, open API lets you build custom integrations with whatever software you count on to run your business.

Connect with all the most important parts of BigCommerce platform, including Products, Customers, Orders, Payments, Shipping and more.

If you’re looking to build a custom integration, BigCommerce can recommend specialized developers who are certified on the BigCommerce platform.

Accounting apps to save time and reduce manual errors

Automatically sync your customer and order data, create purchase orders, and manage cash flow using accounting software like QuickBooks, Xero and Sage.

Automate your taxes with Avalara

BigCommerce has partnered with Avalara to give merchants a complimentary Avalara AvaTax account.

Avalara updates more than 100,000 taxability rules to calculate sales tax at checkout, saving you time, money and effort.

You can connect to your AvaTax account to get advanced functionality like product-level tax, exemptions, address verification, reporting and integrated filing.

Accept online payments with your choice of providers

The best selection, the best rates, no penalties

BigCommerce offers a wide range of payment options to help you transact globally, increase mobile conversion and grow average order value — all at the industry’s best rates.

BigCommerce give you the power to choose the solutions that work best for your business with no unnecessary transaction fees.

• Authorize.Net
• Skrill
• PayPal
• Stripe
• Square
• 2Checkout
• WePay/Chase

Grow mobile conversion with digital wallets

BigCommerce offers built-in integrations with the world’s most popular digital wallets, including PayPal, Amazon Pay, and Apple Pay.

You can easily add a digital wallet to your store and allow shoppers to quickly check out using details stored with trusted third parties, which can significantly improve your mobile conversion. 

Increase purchasing power with consumer financing options

To help you grow sales, BigCommerce’ve built in solutions that let you offer shoppers alternative payment options like financing, invoicing and installment payments at checkout.

Offering consumer financing alone can increase average order value by 15% and incremental orders by 30%¹.

Decrease fraud and chargebacks

BigCommerce includes multiple layers of protection to help shield you from fraudulent purchases, lost revenue and chargeback fees.

BigCommerce native payment integrations like PayPal, Klarna and Amazon Pay include built-in fraud tools.

BigCommerce also integrate with Signifyd, which offers guaranteed fraud management by reviewing every order placed on your store. 

Better shipping and fulfillment, happier customers

All the shipping options you need

BigCommerce gives you the shipping options you need to improve conversion, encourage customer loyalty and streamline your operations.

Everything from real-time shipping quotes to advanced shipping platforms to outsourced fulfillment services are all seamlessly integrated with your online store.

 

Get metrics that help you grow business

Two ways to make more confident decisions

BigCommerce is purpose-built to help you grow by revealing product and customer trends that can help you drive sales.

Use their Ecommerce Analytics to see store performance, anytime.

Or, choose actionable analysis each month with their premium service, Ecommerce Insights.

Focused metrics for merchants

Google Analytics is great for optimizing sites — but their Ecommerce Analytics and Insights reports give you deeper customer data so you can target, segment, and drive sales.

Quick and easy snapshots

Get at-a-glance store performance right on your dashboard. Your analytics snapshot includes orders, sales channels, conversion rates, AOV and more.

Detailed reports are built right in

Drill into detailed reports from your dashboard, anytime. Ecommerce Analytics reports are focused on your store’s performance — and included in your monthly subscription.

Get more with Ecommerce Insights

Not sure how to put your store metrics to use? BigCommerce premium analytics service, eCommerce Insights, gives you in-depth, actionable analysis each month.

More details on Ecommerce Analytics and Insights

Ecommerce Analytics reports are part of your monthly subscription. Premium Ecommerce Insights reports are available at a low monthly cost and on a flexible, month-to-month basis.

Sell to customers anywhere in the world

Global selling, simplified

The true potential of selling online is the ability to reach shoppers around the world.

But not every e-commerce platform gives you the options you need to do that.

BigCommerce includes features that let you sell anywhere, from international payment providers to native language support.

Benefits of Using BigCommerce

Businesses can reap a multitude of benefits by choosing BigCommerce as their e-commerce platform. Here are some of the most notable advantages:

• Cost-effectiveness: Compared to many other e-commerce platforms, BigCommerce offers competitive pricing with no hidden fees. Additionally, its comprehensive suite of features means businesses can access essential tools without needing multiple subscriptions.

• Scalability: As your business grows, BigCommerce can adapt to your increasing needs. Whether you’re experiencing a surge in sales or expanding your product range, the platform can accommodate additional complexity.

• High Performance: Speed and reliability are crucial for online shopping. BigCommerce provides high-speed hosting and a secure environment, ensuring your website remains operational and efficient during peak traffic times.

• Security: BigCommerce maintains its commitment to protecting customer data by being PCI compliant and implementing advanced security features. This builds trust among customers, which can lead to increased conversions.

• Comprehensive Support: The platform offers 24/7 customer support, ensuring help is available when needed. There’s also a wealth of resources, including documentation, tutorials, and a vibrant user community.

Best Practices for Using BigCommerce

To maximize the benefits of BigCommerce, businesses should consider implementing the following best practices:

1. Optimize Your Product Listings

• High-Quality Images: Use multiple high-quality images to showcase products from various angles.
• Compelling Descriptions: Write clear, detailed product descriptions that highlight features, benefits, and specifications.
• SEO Best Practices: Utilize relevant keywords in product titles and descriptions to enhance search visibility.

2. Leverage Built-In Marketing Tools

• Email Campaigns: Utilize BigCommerce’s email marketing capabilities to reach potential customers and retain existing ones.
• Social Media Integration: Connect your store to social media channels to drive traffic and encourage sharing.
• Promotions and Discounts: Regularly run promotions to engage customers and stimulate sales.

3. Monitor Analytics and Adjust Strategies

• Track Performance Metrics: Regularly review your store’s performance metrics, such as conversion rates, average order value, and cart abandonment rates.
• A/B Testing: Experiment with different website elements, such as layout and color schemes, to determine what resonates most with your audience.

4. Focus on Customer Experience

• Personalization: Use customer data to offer personalized recommendations and experiences.
• Streamlined Checkout Process: Simplify the checkout process to minimize friction and reduce cart abandonment.
• Responsive Customer Support: Ensure your customer service is accessible and responsive to inquiries and issues.

Navigating the BigCommerce Pricing Plans: A Comprehensive Guide to Standard, Plus, Pro, and Enterprise Options

In today’s rapidly evolving digital landscape, e-commerce platforms play a pivotal role in the success of online businesses. Among these platforms, BigCommerce stands out as a robust e-commerce solution that offers a range of pricing plans tailored to meet the diverse needs of businesses, from budding startups to established enterprises. Understanding these plans can help you make informed decisions when choosing the right fit for your business. In this guide, we’ll delve into the intricacies of BigCommerce’s four primary pricing tiers: Standard, Plus, Pro, and Enterprise.

1. Overview of BigCommerce Pricing Plans

BigCommerce offers a tiered pricing structure designed to cater to different business scales and needs. Here’s a quick overview of each plan:

• Standard Plan
• Plus Plan
• Pro Plan
• Enterprise Plan

2. Deep Dive into Each Plan

A. Standard Plan

The Standard Plan is perfect for individuals and small brands just starting in the e-commerce space. Here are the key aspects:

• Monthly Cost: $29 (billed annually)
• Revenue Limit: Up to $50K online revenue per year
• Payment Fees: 0% added payment fees
• Support: 24/7 live phone & chat support
• Products: Unlimited products, file storage, and bandwidth
• Staff Accounts: Unlimited
• Multi-Storefront: Additional storefront available at $30/month (up to a maximum of 3)
• Point of Sale & Integrations: Compatible with major platforms like Amazon, eBay, and Walmart.

Ideal For:

• Startups
• Sole proprietors
• Small online shops

B. Plus Plan

As businesses grow, the Plus Plan caters to ambitious small businesses, extending capabilities while maintaining affordability:

• Monthly Cost: $79 (billed annually)
• Revenue Limit: Up to $180K online revenue per year
• Payment Fees: 0% added payment fees
• Support: 24/7 live phone & chat support
• Products: Unlimited products, file storage, and bandwidth
• Staff Accounts: Unlimited
• Multi-Storefront: Additional storefront available at $50/month (up to a maximum of 5)
• Point of Sale & Integrations: Compatible with eBay, Amazon, and Walmart.

Ideal For:

• Growing small businesses
• Companies planning to expand their e-commerce presence

C. Pro Plan

Targeted at fast-growing businesses, the Pro Plan offers advanced features to accommodate more substantial operational demands:

• Monthly Cost: $299 (billed annually)
• Revenue Limit: Up to $400K+ online revenue per year
• Payment Fees: 0% added payment fees
• Support: 24/7 live phone & chat support
• Products: Unlimited products, file storage, and bandwidth
• Staff Accounts: Unlimited
• Multi-Storefront: Additional storefront available at $100/month (up to a maximum of 8)
• Point of Sale & Integrations: Compatible with Amazon, eBay, and Walmart.

Ideal For:

• Established small-to-midsized businesses
• Companies experiencing rapid growth

D. Enterprise Plan

For established businesses with pressing needs, the Enterprise Plan offers a customized solution:

• Custom Pricing: Tailored pricing and terms based on specific business needs
• Revenue Limit: Best suited for businesses generating $1M+ online revenue
• Payment Fees: 0% added payment fees
• Support: 24/7 live phone & chat support
• Products: Unlimited products, file storage, and bandwidth
• Staff Accounts: Unlimited
• Multi-Storefront: Contact BigCommerce for options
• Point of Sale & Integrations: Compatible with Amazon, eBay, and Walmart.

Ideal For:

• Large enterprises
• Businesses with extensive e-commerce needs

3. Key Considerations When Choosing a Plan

When selecting a plan that aligns with your business model, consider the following factors:

1. Business Size: Evaluate the scale and projection of your business. Are you a small brand just starting, or do you have plans for rapid expansion?

2. Sales Volume: Anticipate your expected online revenue. Each tier has its limits, so select a plan that accommodates your growth trajectory.

3. Feature Requirements: Determine what features are essential for your operations. For instance, if you need advanced reporting and analytics or multi-store capabilities, consider higher-tier plans.

4. Budget: Assess your budget to find a plan that provides the best value for your investment without compromising essential features.

5. Support Needs: If you require constant support and guidance, ensure the plan you choose provides 24/7 assistance.

In conclusion, BigCommerce offers a variety of pricing plans that cater to businesses of all sizes and stages of development. Whether you are just starting or looking to scale an established enterprise, there is a suitable option. By understanding the nuances of each plan—Standard, Plus, Pro, and Enterprise—you can effectively evaluate which one aligns best with your business’s goals and requirements.

With its competitive pricing, rich features, and no added payment fees, BigCommerce stands as a compelling choice for anyone looking to thrive in the e-commerce landscape. Take the time to assess your business needs, and choose a plan that supports your growth ambitions while providing robust online selling tools.

Pros of BigCommerce

1. User-Friendly Interface
   BigCommerce is designed with user experience in mind. Its intuitive interface allows even novice users to create, customize, and manage their online stores with ease. Key benefits include:

   • Drag-and-drop functionality
   • Easy product import/export
   • Step-by-step setup guide

2. Scalability
   One of BigCommerce’s standout features is its scalability. Businesses can start small and seamlessly scale up as their operations grow. The platform supports:

   • Unlimited product variants
   • Advanced reporting tools
   • Integration with various third-party apps

3. Robust SEO Features
   BigCommerce offers strong SEO tools that help businesses improve their search engine rankings and attract organic traffic. Key features include:

   • Customizable URLs
   • Automatic sitemap generation
   • Detailed analytics for tracking performance

4. Flexible Payment Options
   BigCommerce supports numerous payment gateways, allowing businesses to cater to customers’ preferences. Payment options include:

   • PayPal, Stripe, and Square
   • Built-in fraud protection
   • No transaction fees for most payment gateways

5. Excellent Customer Support
   With a dedicated support team, BigCommerce offers help through various channels, including:

   • 24/7 live chat
   • Email support
   • Extensive knowledge base and community forums

6. Integrated Multi-Channel Selling
   BigCommerce allows businesses to sell on multiple platforms seamlessly. This is particularly useful for reaching a broader audience and can include:

   • Integration with Amazon and eBay
   • Social media selling tools
   • Point-of-sale (POS) systems

Cons of BigCommerce

1. Complexity for Beginners
   While BigCommerce aims to be user-friendly, some users may find the extensive features overwhelming at first. Navigating through the platform can be difficult for absolute beginners, especially when it comes to:

   • Advanced customization options
   • Configuring shipping and tax settings

2. Pricing Structure
   BigCommerce has a tiered pricing model based on your revenue. This can become costly for growing businesses that exceed the sales thresholds of their current plan. Key pricing considerations include:

   • Limited features on lower-tier plans
   • Higher costs compared to some competitors

START YOUR 15 DAY FREE TRIAL HERE

Conclusion

In the competitive world of e-commerce, choosing the right platform is crucial for success. BigCommerce offers an array of features and benefits that cater to businesses of all sizes. By optimizing your online store, leveraging marketing tools, and focusing on customer experience, you can unlock the full potential of BigCommerce. As you embark on your e-commerce journey, remember that adaptability and continuous learning are vital in an ever-evolving market. With the right strategies and tools, your business can thrive, maximizing growth and achieving sustainable success.

I recommend signing up for the free 15-day trial. Although you can’t promote while on the 15-day trial, you can study and use most of the facets and settings as nicely as set up your store to be launch-ready.

 

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